Frontline AI

01 — Voice AI

Frontline AI

Answers the phone. Books from real availability.

Voice and messaging agents for local service businesses. They use your hours, services, and calendar, then hand off when a person should take over.

Talk to Frontline AIHear a real call
browser chat· livecallback request· realrecording· not a mock
frontline/call-scope[recorded call]
0:00 / 0:00
dental · scheduling·en-US·appointment booking
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02 — Talk

Talk to the agent yourself.

Enter your number and Frontline AI will call you back, or chat in the browser. Same voice agent your customers would speak with.

Pick what you’d like the call to walk through.

03 — Flow

How an inbound call is handled

Intent, business rules, and calendar checks run before any booking language. The recording above is a real call, not a mockup.

▸Incoming customer
"Do you have anything open Thursday around 2pm?"
▸Frontline Voice answers
intent: book_appointment · day: Thu · time: ~2:00pm
▸Checks business rules
hours: Thu 9:00-17:00 · service bookable online
▸Finds availability
calendar checked · nearest open slot: Thu 2:15pm
▸Books or escalates
Thu 2:15pm offered · books after write succeeds
▸Logs the outcome
summary + handoff note when needed

04 — Boundaries

Boundaries that stay in production

No invented appointments
Only offers times the scheduling system returns, and confirms only after the booking write succeeds.
Answers from your rules
Hours, services, prices, and policies come from saved business data, not model guesswork.
Hands off when unsure
Sensitive or unclear cases create a follow-up for a person instead of bluffing. Example: “I’ll send the team a summary and ask someone to follow up.”

For healthcare-like businesses, Frontline is an operational scheduling and intake assistant, not a diagnosis system.

05 — Start

Start with one workflow

Missed calls, booking, or intake. We configure one agent against your rules, connect the required tools, and test with realistic scenarios before go-live.

Talk to Frontline AI